Privacy Policy

1. Introduction

E3 Compliance Training Ltd ("we", "us", or "our") operates the CRUX Games website at crux.games (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

E3 Compliance Training Ltd
Company Registration No: 09862417
Registered Office: 89-90 Paul Street, London, England, EC2A 4NE
Email: hello@e3ct.com

3. Information We Collect

3.1 Personal Information You Provide

When you express interest in our products or contact us, we may collect:

• Contact Information: Name, email address, phone number, company name
• Communication Data: Any information you provide when you contact us or express interest in our games
• Marketing Preferences: Your preferences for receiving marketing communications

3.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device, including:

• Usage Data: Pages visited, time spent on pages, links clicked
• Device Information: Browser type, operating system, IP address
• Cookies: See our Cookie Policy for details

4. How We Use Your Information

We use the information we collect for the following purposes:

• To Contact You: To respond to your inquiries and provide information about our compliance training games
• To Provide Our Service: To deliver information about CRUX Games and E3 Compliance Training
• To Improve Our Website: To understand how visitors use our site and improve user experience
• Marketing Communications: To send you information about our products and services (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights

5. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Consent: When you provide explicit consent for us to contact you or send marketing communications
• Legitimate Interests: To operate our website, improve our services, and respond to inquiries
• Legal Obligation: To comply with applicable laws and regulations

6. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our website (e.g., hosting providers, analytics services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or acquisition of our business

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically:

• Contact Information: Retained while you remain interested in our services or until you request deletion
• Website Analytics: Retained for up to 26 months
• Marketing Data: Retained until you unsubscribe or request deletion

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request that we limit how we use your data
• Right to Data Portability: Request a copy of your data in a machine-readable format
• Right to Object: Object to our processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us at hello@e3ct.com

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. Cookies

Our website uses cookies to improve your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

E3 Compliance Training Ltd
Email: hello@e3ct.com
Address: 89-90 Paul Street, London, England, EC2A 4NE

15. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

Information Commissioner's Office
Website: ico.org.uk
Helpline: 0303 123 1113